FAQ for Consumers

What is FreeMD.com?

FreeMD.com is a free service, created by doctors, that helps you make important health decisions. FreeMD.com is powered by a revolutionary computer program that analyzes more than 3,000 symptoms and injuries, across all age groups.

FreeMD.com will provide you with answers to the following questions:

  • What might be causing your symptoms?
  • When should you see a doctor?
  • Where should you seek care?
  • What kind of doctor should you see?
  • What should you do to care for yourself?
What is the most important thing FreeMD.com does for me?

FreeMD empowers you make safe decisions when you are sick or injured.

With so many options for care today, it's becoming more important for you to know where you should get care when you develop symptoms. Choices include:

  • Emergency Room
  • Urgent Care Center
  • Physician Office
  • Physician eVisit (via the web, e-mail, or phone)
  • Dentist Office
  • Nurse Retail Clinic

Your choice on where to get care is important because not all of these locations are equipped to treat all health problems. If you make the wrong choice, you risk delaying your diagnosis and treatment. A wrong choice could also lead you to over-pay for the same care you could have received in a less expensive setting. FreeMD.com was created to safely direct you to the right location: where you get the care you need, without paying more than you need to.

Does FreeMD.com make a diagnosis?

No. FreeMD.com performs an interview and then determines your risk for conditions that could explain your symptoms. FreeMD.com tailors its recommendations based on these findings. A diagnosis can only be made by a physician after he or she interviews and examines you.

How does FreeMD.com work?

FreeMD.com performs a medical interview, just like a real doctor. During the interview, you answer questions about your symptoms and past medical history. In some cases, FreeMD.com may ask for your height, weight, temperature, blood pressure, heart rate, or breathing rate. Although FreeMD.com works without answers to these questions, your results are more accurate if you can provide this information.

Does FreeMD.com have a proven track record?

Yes. DSHI Systems provides the technology behind FreeMD.com. DSHI Systems software has been used by health care professionals for more than 12 years. Currently, the technology is used to direct care for 50 million people.

Who authored the content in FreeMD.com?

The FreeMD.com site is 100 percent written and maintained by physicians. DSHI physician staff update the content quarterly.

FreeMD is provided for information purposes only and should not be used as a substitute for evaluation and treatment by a physician. Please review our terms of use.